Discord Custom Commands 101
This guide covers the custom automated features available in our Discord server. No technical knowledge required.
Slash Commands
Section titled “Slash Commands”Type / in any channel to see available commands.
General
Section titled “General”| Command | What It Does |
|---|---|
/help |
Shows available commands (we have two bots: Pingbot and Cadence Admin Bot, each with their own /help) |
/ping |
Opens the daily standup form to complete the daily ping |
/remind @user <time> <message> |
Set a reminder for yourself or someone else |
Examples for /remind:
/remind @me tomorrow 9am Review the PR/remind @bomee today 3pm Check the build
Time formats: 30m, 2h, 1d (relative) or tomorrow 9am, today 3pm, Dec 20 3pm (absolute, Eastern Time)
Saving Messages to Bookmarks
Section titled “Saving Messages to Bookmarks”You can save any message for later using emoji reactions.
Save a Message
Section titled “Save a Message”React with 📌 or 🔖| Command | What It Does |
|---|---|
/bookmarks |
View all your saved bookmarks |
/bookmark-settings |
Choose bookmark location: private channel or DMs |
GitHub PR notice to DM
Section titled “GitHub PR notice to DM”When added as a PR reviewer, you get a Discord DM with:
- PR title and link
- Repository name
- Who requested review
| Command | What It Does |
|---|---|
/link <github-username> |
Links your GitHub account |
/whoami |
Shows your linked github accounts |
/unlink |
Removes your GitHub link |
Example: /link octocat
Collaboration Features
Section titled “Collaboration Features”Sending Emails from a Discord channel
Section titled “Sending Emails from a Discord channel”| Command | What It Does |
|---|---|
/email |
Send email from current channel (role-restricted) |
/email forum #forum-name |
Send email and post to a forum channel |
Some folks will want to correspond by email. To enable them to stay in their inboxes and for us to keep them in channels, we have an email bridge service. You must initiate the email to the external partner. Their response will be posted to the channel where you sent your original email.
- Type
/emailin the channel where you want the conversation logged - Fill out To, Subject, and Body
- Email sends via Resend, and message is logged in channel
- Responses posted in channel
Emails are automatically BCC’d to HubSpot for CRM tracking.
Forum channels: You can’t run slash commands from inside a forum channel. Use /email forum #forum-name from any other channel to start an email thread in a forum.
Forwarding Emails to a Discord Channel
Section titled “Forwarding Emails to a Discord Channel”You can forward any email to a Discord channel by sending it to d-<channel_id>@cadence15.com.
- Right-click the channel name → Copy Channel ID
- Forward email to
d-1234567890@cadence15.com(replace with actual channel ID) - Email appears in the channel as an HTML attachment
Only works from @c15.io email addresses.
Notifications
Section titled “Notifications”Email Routing to Channels
Section titled “Email Routing to Channels”These emails auto-post to Discord channels:
| Channel | Emails |
|---|---|
| #inbox-admin | admin@ |
| #inbox-finops | bills@, bluevine@, finops@, invoices@ |
| #inbox-legal | legal@, privacy@ |
| #inbox-support | support@, hello@, address-bug@ |
| #inbox-dmarc | dmarc@ |
| #alarms_production | pager@, uptimerobot@ |
| #tech_server-emails | aws-ses@ |
| #cronjobs | app-notice@ |
| #read-listen-watch | slack-read@ |
Receiving Personal Gmail Notifications in DM
Section titled “Receiving Personal Gmail Notifications in DM”| Command | What It Does |
|---|---|
/link-email <your@c15.io> |
Link email for Gmail notifications |
Get Discord DMs when emails arrive at your @c15.io inbox:
- Run
/link-email your-name@c15.io - Install the Gmail add-on (ask an admin)
- New emails trigger a DM with sender/subject/preview
Calendar Reminders
Section titled “Calendar Reminders”| Day | Time | What’s Posted | Channel |
|---|---|---|---|
| Monday | 9 AM | Who’s out this week | #everyone |
| Wednesday | 9 AM | Brownbag host | #everyone |
| Friday | 12 PM | Upcoming holidays | #everyone |
Event Announcements
Section titled “Event Announcements”Speaking engagements and conferences from the PR & Events calendar are announced to #everyone.
Scheduled Reminders
Section titled “Scheduled Reminders”Recurring reminders posted to #everyone:
| When | Reminder |
|---|---|
| Weekdays 9 AM | Daily ping reminder |
| Fridays 3 PM | Weekly memo reminder (→ #strategy-huddle) |
| 5th of month | Self-managed time away reminder |
| 15th of month | Consultant invoice reminder |
| Every 2 months | Away-time codes (OVD, OSD, OPL) |
| June 1 | Summer vacation plans reminder |
| July 1 | August vacation plans reminder |
| October 15 | End-of-year vacation plans reminder |
HubSpot Email Activity
Section titled “HubSpot Email Activity”When customers reply to emails tracked in HubSpot, notifications post to a forum channel organized by company/contact name.
SMS Forwarding
Section titled “SMS Forwarding”Incoming SMS to (646) 606-2772 posts to #inbox-admin with sender phone number and message.
Data & Security Guidelines
Section titled “Data & Security Guidelines”Do not share customer data in Discord. This includes:
- Customer financial information
- Customer-owned documents or data
- Any information belonging to our customers or their tenants
Use Momentum or other approved systems for handling customer information.
Save documents to Google Drive, not Discord. Upload files to Google Drive with the appropriate security label, then share the link in Discord. Do not upload documents directly to Discord.
Exception: Screenshots of Momentum and similar ephemeral content can be posted directly.
Internal & Confidential: This page is only available in the internal handbook and contains confidential information.